Acceptance of these terms
These Terms of Use (the "Terms") govern your access to and use of the Bunkerme website and the Bunkerme platform, together with any related pages, tools, and features (together, the "Services"). The Services are operated by Bunkerme LLC FZCO, a company registered in the Dubai Multi Commodities Centre (DMCC), Dubai, United Arab Emirates ("Bunkerme", "we", "us", or "our").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not access or use the Services.
These Terms cover general use of the website and platform only. They do not set the commercial terms on which we sell and deliver marine fuel. Those terms — covering pricing, quantities, delivery, payment, credit, ship arrest, and other trading matters — are contained in a separate agreement that you must review and accept when you register an account or place or accept an order. Where the two documents overlap, the separate commercial agreement governs the transaction it applies to.
About Bunkerme
Bunkerme is a technology-enabled marine fuel (bunker) purchasing platform. We sell marine fuel directly to our users and arrange its delivery to vessels in ports worldwide. Bunkerme is the seller and counterparty for every order placed through the platform.
The website provides information about the Services, including indicative market and benchmark prices and quotes for ports. Any prices, availability, or figures shown on the website or platform are provided for general information only, are indicative, and do not constitute a binding offer.
A binding contract for the sale, purchase, or supply of fuel is formed only under our separate commercial terms and following the order and confirmation process described there.
Eligibility and accounts
You must be at least 18 years old and able to enter into a binding contract to use the Services.
If you use the Services on behalf of a company or other organisation — for example as a shipowner, technical manager, charterer, physical supplier, or trader — you represent that you are authorised to act on its behalf and to bind it to these Terms, and "you" refers to both you and that organisation.
Some features require an account. When you register, you must provide accurate, current, and complete information and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, and you must notify us immediately if you suspect unauthorised use.
We may verify your identity and business, including as part of our know-your-customer (KYC) and anti-money-laundering (AML) checks, and we may refuse, suspend, or close an account at our discretion.
Use of the Services
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your own internal business purposes.
You may use the website to learn about the Services, request quotes, and contact us. Once registered, you may use the platform to view pricing, place and manage orders, track deliveries, and access invoices and account information, in each case subject to your separate commercial agreement with us.
We may add to, change, suspend, or remove features of the Services at any time, and we may set limits on certain features or restrict access to parts of the Services without notice or liability.
Acceptable use
When using the Services, you agree not to:
- use the Services in violation of any applicable law, regulation, or sanctions or export-control regime;
- access, or attempt to access, another user’s account or any non-public area of the Services;
- copy, scrape, harvest, or systematically extract data or pricing from the Services, or use the Services to build or inform a competing product;
- interfere with, disrupt, or place an undue load on the Services, or introduce any malware or other harmful code;
- reverse engineer, decompile, or attempt to derive the source code of the Services, except to the extent permitted by law;
- misrepresent your identity or affiliation, or provide false, misleading, or incomplete information; or
- use the Services to transmit any unlawful, infringing, fraudulent, or misleading content.
Quotes, prices, and information
Prices, market and benchmark data, availability, and other figures shown on the website and platform are provided for general information and are indicative only. They may change at any time and may not reflect the price available to you.
A quote becomes binding only when it is confirmed through our order process under our separate commercial terms, and it remains subject to the conditions stated in that quote, including its validity period and quantity.
We aim to keep the information on the Services accurate and current, but we do not warrant that it is complete, accurate, current, or error-free, and you should not rely on it as the sole basis for any decision.
Intellectual property
The Services, including their content, design, text, graphics, layouts, the Bunkerme name and logo, and all underlying software, are owned by Bunkerme or our licensors and are protected by intellectual property and other laws.
We grant you no rights in the Services other than the limited licence set out in these Terms. You may not use our name, logo, or marks without our prior written consent.
If you send us feedback, ideas, or suggestions about the Services, you grant us a perpetual, worldwide, royalty-free licence to use them for any purpose without restriction or obligation to you.
Third-party content and links
The Services may contain links to third-party websites, or display third-party market and reference data. We do not control and are not responsible for the content, policies, or practices of any third party, and a link or reference does not imply our endorsement.
Your use of any third-party website, service, or data is at your own risk and is subject to that third party’s own terms.
Privacy and electronic communications
Our Privacy Policy explains how we collect, use, and protect personal data in connection with the Services. By using the Services, you acknowledge that we process personal data as described in the Privacy Policy.
By using the Services or registering an account, you consent to receive communications from us electronically — including by email and through the platform — and you agree that electronic communications satisfy any legal requirement that such communications be in writing.
Disclaimers
The Services are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that any information available through the Services (including prices and market data) is accurate, reliable, or complete.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.
Limitation of liability
To the maximum extent permitted by law, Bunkerme and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to your use of, or inability to use, the Services.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Services and these Terms will not exceed one hundred US dollars (US$100).
These limitations apply to your use of the website and platform under these Terms. Liability relating to the sale, supply, and delivery of fuel is governed separately by our commercial terms.
Indemnification
You agree to indemnify, defend, and hold harmless Bunkerme and its officers, directors, employees, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of the Services, your breach of these Terms, or your violation of any law or the rights of any third party.
Suspension and termination
You may stop using the Services at any time.
We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including if we believe you have breached these Terms or applicable law, or where necessary to protect the Services, other users, or bunkerme.
Provisions that by their nature should survive termination will survive, including those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law.
Changes to these terms
We may update these Terms from time to time. When we make material changes, we will revise the "last updated" date shown above and, where appropriate, provide additional notice through the Services.
Your continued use of the Services after any change takes effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Services.
Governing law and disputes
These Terms, and any dispute or claim arising out of or in connection with them or your use of the Services, are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, without regard to conflict-of-law principles.
The courts of Dubai, United Arab Emirates, will have exclusive jurisdiction over any such dispute or claim, except that we may seek injunctive or other equitable relief in any court of competent jurisdiction to protect our rights.
The commercial terms for the sale and supply of fuel may specify a different governing law and dispute-resolution forum (for example English law and arbitration, common in bunker trading). This clause applies to general use of the website and platform only.
General
These Terms, together with our Privacy Policy and any documents expressly referred to in them, constitute the entire agreement between you and Bunkerme regarding your use of the Services and supersede any prior understanding on that subject. They do not replace the separate commercial agreement that governs the sale and supply of fuel.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign ours to any affiliate or successor.
Nothing in these Terms creates any partnership, agency, joint venture, or employment relationship between you and bunkerme. These Terms are drafted in English; if we provide a translation, the English version prevails in the event of any conflict.
Contact
If you have questions about these Terms, please contact us at terms@thebunkerme.com, or write to Bunkerme LLC FZCO, Legal team, at our registered office in the DMCC, Dubai, United Arab Emirates.